"The prospects of the gambling industry in Primorsky Krai.
The gambling industry as a part of the entertainment industry has increased over the last two centuries from highly specialized areas to independent branches of business, serving millions of people every year. The volume of money spent every year on gambling, tournaments and other shows is estimated in hundreds of billions of dollars, and the capacity of this market is constantly growing. Countries in which legalized gambling exists, not only get good profit from enterprises, but also receive the big base for holding summits and the congresses; however it can aggravate criminal conditions.
The newest casinos represent the whole complex including slots and table games, the congress center, hotel, restaurants and bars, sports and trading offices, and sometimes cinemas. The majority of such casinos is situated in historical buildings or exotic areas of big cities.
It is typical for casino to have highly-developed technical equipment, high and stable service, and also the staff with knowledge of several languages.
However, nowadays, in the gambling industry there has arisen a new type – an online casino and poker-room. It has happened because of new technologies and general availability of the Internet. These innovations allow taking pleasure in games, being at home. Thereby the tendency in a gambling industry, when the casino and the accommodation industry were the whole thing, is now broken.
According to this trend, the quality of material equipment of the gambling enterprise is not the main thing; qualitative service and safety of clients become the main criterion.
However, there is a number of clients who are especially valued by the gambling enterprises. Their names are VIP-clients, and they demand the highest degree of service. The main difference between the basic service and VIP service is an individual approach to the client of the latter type, and it subsequently defines the price. Specificity of VIP-service consists in individuality and dearness of the offered services.
Poker-rooms know the requirements of separate groups of clients; therefore their activity is based on: s |
|
